How We Help

We believe no one living with HIV or AIDS should go without medical care, everyday resources, and emotional support.

All our services are free and confidential. Palmetto Community Care does not share any information with other agencies without its clients’ written consent.

Our intake assessment is a comprehensive process that helps us assess your overall needs, including financial assistance for housing or utilities and medical treatment or medications. Most clients have diverse requirements, and all are addressed during the assessment interview.

All our clients are informed and educated about HIV and its impact on their lives and health. We also make sure we spend time with each individual, covering topics such as risk reduction, medical options, and medication compliance. All clients receive a nutritional assessment and access to our emergency food pantry. This is an important part to ensure the body is given the support it needs during these tough times. Clients may be given referrals to medical care, substance abuse counseling, and financial management.

PCC’s medical case management staff uses supportive services to assist clients with the completion of their service plans. Supportive services include risk reduction, mental health services, support groups, housing assistance, legal assistance, financial management, food and nutritional support/education, medication adherence, and volunteer services. Weekly support groups are offered to help clients increase personal well-being and strengthen their mental health.

The most important part of the case manager/client collaboration is mutual respect, trust, and a willingness to meet challenges together. PCC case managers are compassionate, caring, and hardworking; they are always willing to take that extra step for their clients, and it shows in the number of success stories that are part of PCC’s long history.

Good health has everything to do with how well your life is going. We get that. That’s why Truesdale Medical Center is here to help patients manage everything from a pop-up illness to ongoing medical treatment. They are happy to treat you once, but we hope you’ll come back again and again, making our welcoming facility your preferred “medical home”